Operator Workflow
Board → Lead Detail → Edit Message → Approve Review → Ready To Send → Send → Tracking.
Scoped to search_id=104: Dentist in Regina
Lead Review Board
This board is the only production operator workflow. Cards open the canonical lead detail, message editor, evidence, review, outcome tracking, and send-readiness state without creating a second path.
Learning Inventory
Ready Now
0
Archived Ready
2
Meetings
1
Proposals
1
Customers Won
1
Active Experiments
0
Needs Approval
0
Review not yet approved. Send approval remains separate.
No leads in this column.
Minor Review
1
MINOR_REVIEW messages that still need operator judgment.
Ready To Send
0
review_status=approved and approved_for_send=1, unsent, active leads.
No leads in this column.
Sent / Tracking
25
Sent, opened, replied, bounced, or unsubscribed.
Dr. Manz Ruben A
Regina • argyle.nhc@accesscomm.ca
#954
weak trust signals
Approved
Strong
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Tru-Fit Denture Clinic
Regina • trufitdentureclinic@sasktel.net
#953
missing or weak CTA
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
ADO Endodontic Clinic
Regina • info@adoendodontics.com
#951
missing or weak CTA
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Dr. Randy Berger Oral Surgery
Regina • info@oralsurgeryregina.com
#950
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Regina Endodontics - Dr. Alysen Phee
Regina • info@reginaendodontics.com
#947
poor above-the-fold structure
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Rochdale Dental Clinic
Regina • rochdaledental@sasktel.net
#944
missing or weak CTA
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Gold Square Dental
Regina • goldsquaredental@sasktel.net
#937
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Cityview Periodontal and Oral Surgery Centre
Regina • reception@cityviewperio.com
#936
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
YQR Dental Studio
Regina • treatment@yqrdental.com
#929
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Revive Dental Clinic
Regina • admin@revivedentalregina.com
#928
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Aura Dental
Regina • auradentalregina@hotmail.com
#923
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Broadway Dental Clinic
Regina • reception@broadwaydentalregina.ca
#913
missing or weak CTA
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Landmark Dental Office
Regina • landmarkdental@sasktel.net
#909
poor above-the-fold structure
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
All About Smiles
Regina • allaboutsmiles@sasktel.net
#907
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Fourth Avenue Dental
Regina • fourthavenuedental2@hotmail.com
#904
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
Greens Dental Clinic
Regina • frontdesk@greensdentalclinic.ca
#899
weak trust signals
Approved
Elite
Cannot Send
Safe
Sent
Prior Sent 1
Next Action: Already Sent
West Landing Dental Centre
Regina • wldc@sasktel.net
#945
weak trust signals
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Lakewood Dental Regina Dr. Mackenzie Buchan-Watson and Dr. Ray Foraie
Regina • drbuchanwatson@gmail.com
#941
weak trust signals
Approved
Strong
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Queen City Dental
Regina • info@queencitydental.ca
#938
weak trust signals
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Aurora Sky Dental
Regina • reception@auroraskydental.com
#935
weak CTA
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Regina Orthodontic Group
Regina • info@reginaorthodonticgroup.com
#932
weak trust signals
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Garden Ridge Dental Centre
Regina • gardenridgedental@sasktel.net
#930
poor above-the-fold structure
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Pasqua South Dental
Regina • pasquasouth@sasktel.net
#914
weak trust signals
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Simpli Dental
Regina • reception@simpli.dental
#897
weak trust signals
Approved
Elite
Cannot Send
Safe
Opened
Prior Sent 1
Next Action: Already Sent
Campus Dentist Regina
Regina • mcmaster@campusdentist.com
#915
weak trust signals
Approved
Elite
Cannot Send
Safe
Replied
Prior Sent 2
Next Action: Already Sent
Cityview Periodontal and Oral Surgery Centre
Lead #936 • Regina
Core Target
Elite
Cannot Send
Safe
Memory Status
Prior history: sent 1, opens 0, replies 0, bounces 0, unsubs 0
Prior history: sent 1, opens 0, replies 0, bounces 0, unsubs 0
Lead Summary
Qualification
Core Target
Package Quality
Elite
Eligibility
Cannot Send
Safety
Safe
Ready To Send
No
Review Recommendation
Already Contacted
Recommended Action
Already Sent
Blockers
- Already sent
- Not outreach_ready (current display status: sent)
Identity
- Business
- Cityview Periodontal and Oral Surgery Centre
- Website
- http://cityviewperio.com/
- reception@cityviewperio.com
- Phone
- (306) 525-9620
- City
- Regina
- Source
- adaptive_market_crawler
- Primary Search
- Dentist / Regina
Memory And Suppression
- Business UUID
- 3f38b9ed-967d-4948-adec-8997d1da4a1e
- Prior Sent
- 1
- Prior Opens
- 0
- Prior Replies
- 0
- Prior Bounces
- 0
- Prior Unsubs
- 0
- Business Suppression
- —
- Contact Suppression
- —
- Cooldown Until
- —
Operator Decision
- Qualification
- Core Target
- Qualification Reason
- core local commercial target
- Package Quality
- Elite
- Package Quality Score
- 100
- Eligibility
- Cannot Send
- Safety
- Safe
- Review Recommendation
- Already Contacted
- Ready To Send
- No
- Recommended Action
- Already Sent
Expert Review
- Review State
- Approved
- Primary Issue
- weak trust signals
- Confidence
- 10
- Next Step Label
- Already Sent
Evidence
- The practice has 424 reviews at a 4.9 rating — an exceptional social proof asset — yet zero reviews, star ratings, or testimonials are displayed anywhere on the homepage, leaving this credibility entirely invisible to first-time visitors.
- No credentials, certifications, association badges (e.g., Canadian Academy of Periodontology), or before/after imagery are present above the fold; the only trust cues are generic copy phrases like 'experienced team' and 'state-of-the-art equipment' which are unverifiable claims.
Message Package
- Message Safety
- Safe
- Message Present
- Yes
- Generated At
- 2026-06-20 03:09:34
Safety Notes
No message safety issues are currently flagged.
Review Actions
Existing review approval and reject routes are reused here. No duplicate send or approval actions were added.
Learning Dimensions
- Commercial Angle
- trust-blocker
- Review Issue
- weak-trust-signals
Industry and website platform dimensions remain future-only until canonical production sources populate them automatically.
Business Outcomes
- Reply Classification
- —
- Meeting Booked
- —
- Proposal
- —
- Customer
- —
- Revenue
- —
- Loss Reason
- —
Experiment Metadata
- Experiment ID
- —
- Variant
- —
- Control Group
- 0
Experiment assignment is admin-only until controlled production variants are actively running.
Outreach Events Timeline
sent
2026-06-27 18:00:53
{
"message_id": "\u003c8aab95df-d847-4109-b80d-75bd750466db@lead-engine\u003e",
"subject": "Your trust proof is buried",
"subject_variant": "A",
"token": "e0f9911727dc47c580b1b70f6df1f07e"
}
Technical Details
Technical Status
- Lead ID
- 936
- Raw Review Status
- approved
- Raw Outreach Status
- sent
- Workflow State
- sent
- Approved For Send
- 1
- Sent
- 1
- Delivery Status
- sent
- Message Status
- message_ready
Tracking And Suppression
- Sent At
- 2026-06-27 18:00:53
- Open Count
- 0
- Opened At
- —
- Reply Count
- 0
- Replied At
- —
- Bounce Count
- 0
- Bounced At
- —
- Do Not Contact
- 0
- Suppression Reason
- —
{
"lead": {
"address": "2550 15th Ave Unit 400, Regina",
"analysis_error": null,
"analysis_version": "v2_reconciled_scored_2026_05",
"analyzed_at": "2026-06-20 03:02:14",
"approved_for_send": 1,
"archived": 0,
"audit_attempts": 1,
"audit_completed_at": "2026-06-20 03:02:14",
"audit_issues": "[\"There are no visible testimonials on the homepage, which reduces trust for first-time visitors - that often leads to hesitation or comparison before they contact you.\", \"I couldn\u0027t find pricing or package guidance on the homepage, which makes it harder for visitors to judge fit quickly - that often leads to comparison-shopping instead of a direct enquiry.\", \"I counted 6 scripts and 2 images on the homepage (4 blocking scripts, 0 images without lazy-loading). That can slow down initial load and add friction before visitors engage - which often leads to early drop-off, especially on mobile.\"]",
"audit_last_error": null,
"audit_locked_at": null,
"audit_locked_by": null,
"audit_status": "audited",
"authority_score": null,
"body_text": "Home | Cityview Periodontal Centre. Home Treatments Dental Implants Periodontal Therapies Cosmetic Dentistry IV Sedation Wisdom Tooth Extractions Patients Your First Visit New Patient Form Insurance Our Team Dr. Katy Chahine Dr. Mo Javaid Dr. Adam Samji Dr. Navraj Sandhu Amanda Shelley Location \u0026 Hours Contact Us Contact Info Home Treatments Dental Implants Periodontal Therapies Cosmetic Dentistry IV Sedation Wisdom Tooth Extractions Patients Your First Visit New Patient Form Insurance Our Team Dr. Katy Chahine Dr. Mo Javaid Dr. Adam Samji Dr. Navraj Sandhu Amanda Shelley Location \u0026 Hours Contact Us Contact Info New Patient Form Refer a Patient Referring Office Login Welcome to Cityview Periodontal Center. We provide leading periodontal services to southern Saskatchewan residents. Located in Regina, we offer dental implants to replace missing teeth or dentures as well as periodontal therapies, and cosmetic dentistry. Our experienced team of professionals uses state-of-the-art equipment, practices minimally invasive surgical techniques, and offers sedation for our surgical procedures. After your appointment you can look forward to a healthy recovery and a radiant smile. Our goal is to help you maintain your teeth for life. We serve a diverse patient base and\u00a0have\u00a0surgeons and periodontists that speak a variety of languages including: English, French, Arabic, Urdu, Hindi and Punjab. \u00a9 2026 Cityview Periodontal Centre.",
"booking_cta_present": null,
"booking_link": null,
"bounce_count": 0,
"bounced_at": null,
"business_memory_id": 658,
"candidate_fingerprint": "448f0e4f62fb933740ba071f081378a1c3039aa3",
"city": "Regina",
"commercial_angle_normalized": "trust-blocker",
"contact_extraction_metrics": "{\"pages_checked\": 3, \"pages_with_contact_signals\": 1, \"emails_found_raw\": 2, \"emails_rejected\": 0, \"extraction_sources_used\": [\"contact_page\", \"mailto\"], \"crawl_depth_reached\": 0, \"extraction_runtime_seconds\": 0.83, \"retry_count\": 1, \"failure_type\": null, \"retry_after\": null, \"domain_health_status\": \"healthy\", \"domain_health_reason\": \"reachable\", \"js_contact_attempted\": 0, \"js_contact_status\": \"skipped\"}",
"contact_form": 0,
"contact_form_present": null,
"contact_page": "http://cityviewperio.com/contact-us/contact-info",
"contact_pages_checked": "[\"http://cityviewperio.com/\", \"http://cityviewperio.com/contact\", \"http://cityviewperio.com/contact-us\"]",
"contactable": 1,
"conversion_score": 95,
"created_at": "2026-06-20 02:57:43",
"cta_text": "Contact Us",
"customer_status": null,
"customer_status_at": null,
"delivery_status": "sent",
"do_not_contact": 0,
"domain": "cityviewperio.com",
"domain_final_url": "https://cityviewperio.com/",
"domain_health_checked_at": "2026-06-20T02:59:07+00:00",
"domain_health_reason": "reachable",
"domain_health_status": "healthy",
"email": "reception@cityviewperio.com",
"email_confidence": "high",
"email_source": "mailto",
"enrichment_attempts": 1,
"enrichment_completed_at": "2026-06-20 02:59:08",
"enrichment_failure_type": null,
"enrichment_last_error": null,
"enrichment_locked_at": null,
"enrichment_locked_by": null,
"enrichment_retry_after": null,
"enrichment_status": "contact_enriched",
"experiment_control_group": 0,
"experiment_id": null,
"experiment_variant": null,
"expert_confidence": 10,
"expert_review_v2": "{\"primary_issue\": \"weak trust signals\", \"evidence\": [\"The practice has 424 reviews at a 4.9 rating \\u2014 an exceptional social proof asset \\u2014 yet zero reviews, star ratings, or testimonials are displayed anywhere on the homepage, leaving this credibility entirely invisible to first-time visitors.\", \"No credentials, certifications, association badges (e.g., Canadian Academy of Periodontology), or before/after imagery are present above the fold; the only trust cues are generic copy phrases like \u0027experienced team\u0027 and \u0027state-of-the-art equipment\u0027 which are unverifiable claims.\"], \"impact\": \"Periodontal procedures are high-anxiety, high-cost decisions. Without visible social proof or professional credentials, hesitant visitors have no reassurance to convert on the \u0027New Patient Form\u0027 CTA, directly suppressing appointment bookings despite strong underlying reputation.\", \"recommended_angle\": \"Surface the 4.9-star / 424-review rating prominently beneath the headline (e.g., a star-badge widget linking to Google reviews), and add 1\\u20132 short patient testimonials near the CTA buttons to convert the existing reputation into on-page trust that drives form completions.\", \"expert_confidence\": 10, \"confidence_inputs\": {\"screenshot_used\": true, \"evidence_count\": 2, \"clarity\": 2, \"classifier_confidence\": 1}, \"reconciliation\": {\"visual_headline\": \"Welcome to Cityview Periodontal Center.\", \"headline_confidence\": \"high\", \"visual_cta_text\": \"New Patient Form\", \"cta_confidence\": \"high\", \"visual_reviews_visible\": false, \"reviews_confidence\": \"high\", \"visual_trust_visible\": false, \"trust_confidence\": \"high\", \"visual_uncertain\": false}, \"visual_uncertain\": false, \"review_status\": \"ready\"}",
"facebook": null,
"first_seen_search_id": 104,
"future_timing_at": null,
"generated_message": "While reviewing Cityview Periodontal and Oral Surgery Centre\u0027s homepage, I noticed your 4.9-star rating across 424 Google reviews isn\u0027t visible anywhere on the page \u2014 only unverifiable phrases like \"experienced team\" appear, which does not reinforce trust early enough near the New Patient Form CTA.\n\nThe first change I\u0027d test is adding a simple star-badge widget beneath the headline linking directly to your Google reviews, plus one short patient quote beside the CTA button.\n\nIf helpful, I can send the 2 or 3 trust elements I\u0027d surface first.",
"generated_outreach_email": "While reviewing Cityview Periodontal and Oral Surgery Centre\u0027s homepage, I noticed your 4.9-star rating across 424 Google reviews isn\u0027t visible anywhere on the page \u2014 only unverifiable phrases like \"experienced team\" appear, which does not reinforce trust early enough near the New Patient Form CTA.\n\nThe first change I\u0027d test is adding a simple star-badge widget beneath the headline linking directly to your Google reviews, plus one short patient quote beside the CTA button.\n\nIf helpful, I can send the 2 or 3 trust elements I\u0027d surface first.",
"google_maps": "https://maps.google.com/?cid=9128594147096102159",
"google_place_id": "ChIJr8eyzNwfHFMRD4Vf7AJIr34",
"guessed_emails": null,
"h1_count": 1,
"h1_text": "",
"has_city_in_content": 1,
"has_city_in_h1": 0,
"has_city_in_title": 0,
"has_clear_cta": 1,
"has_pricing": 0,
"has_service_keyword": 0,
"has_testimonials": 0,
"has_website": null,
"id": 936,
"impact_summary": "Cityview Periodontal Centre\u0027s homepage has three critical conversion failures: no H1 headline or value proposition to anchor first impressions, no direct phone or booking CTA for new patients, and zero use of its exceptional 4.9-star 424-review reputation anywhere on the page. These three gaps together mean high-intent visitors arrive, find no immediate reason to stay or act, and leave without converting \u2014 despite the practice having strong underlying credibility signals.",
"industry_normalized": null,
"insights": "{\"issues\": [{\"problem\": \"No H1 headline or value-driven hero statement above the fold \\u2014 the homepage opens with a stock couple photo and a generic paragraph but zero patient-facing headline communicating what makes Cityview the right choice\", \"evidence\": \"visible: the hero section shows a stock lifestyle image on the left and body copy on the right with no H1 headline visible anywhere above the fold; structural: homepage_h1_text field is empty confirming no H1 is rendered; external: the business holds a 4.9 rating across 424 reviews \\u2014 social proof that is completely absent from the hero\", \"impact\": \"A visitor landing here likely thinks: \u0027This looks like any other dental office \\u2014 why would I choose them over anyone else?\u0027 Instead of a generic welcome paragraph, high-converting sites use a bold, benefit-driven H1 such as \u0027Regina\u0027s Trusted Periodontal Specialists \\u2014 4.9 Stars Across 424 Patients\u0027 paired with a direct call-to-action. This causes visitors to hesitate and bounce before scrolling, resulting in lost new patient bookings and referral leads.\", \"fix\": \"Add a prominent H1 above the fold \\u2014 e.g. \u0027Expert Periodontal \u0026 Implant Care in Regina \\u2014 Trusted by Thousands of Saskatchewan Patients\u0027 \\u2014 directly below the navigation. Embed the 4.9-star Google rating as a visible trust badge next to or below the H1 to immediately signal credibility.\", \"priority\": \"HIGH\", \"category\": \"conversion\"}, {\"problem\": \"The three above-the-fold CTA buttons \\u2014 \u0027New Patient Form\u0027, \u0027Refer a Patient\u0027, and \u0027Referring Office Login\u0027 \\u2014 prioritize administrative and B2B actions over a direct patient booking or phone call, creating friction for the most common visitor intent\", \"evidence\": \"visible: three yellow CTA buttons are the first interactive elements a visitor sees; \u0027New Patient Form\u0027 leads to a form, \u0027Refer a Patient\u0027 and \u0027Referring Office Login\u0027 target referring dentists, not patients; structural: phone_cta_present is false, booking_cta_present is false, contact_form_present is false \\u2014 no direct phone number or instant booking option is surfaced on the homepage\", \"impact\": \"A visitor landing here likely thinks: \u0027I just want to call or book an appointment \\u2014 why am I being asked to fill out a form or log in?\u0027 Instead of burying the patient phone number, high-converting dental specialist sites use a sticky header phone number and a primary CTA button labeled \u0027Book a Consultation\u0027 or \u0027Call Us Now\u0027 that triggers an immediate call on mobile. This causes visitors to leave without converting, resulting in lost new patient calls and appointment bookings.\", \"fix\": \"Add a prominent click-to-call phone number in the top navigation bar visible on all devices. Replace or reorder the CTA buttons so \u0027Book a Consultation\u0027 or \u0027Request an Appointment\u0027 is the primary action for patients, and move \u0027Referring Office Login\u0027 to the footer or a secondary nav area where it does not compete for patient attention.\", \"priority\": \"HIGH\", \"category\": \"conversion\"}, {\"problem\": \"The homepage contains no visible patient testimonials, star ratings, or social proof despite the business holding a verified 4.9-star Google rating from 424 reviews, leaving significant trust signals completely unused\", \"evidence\": \"visible: the homepage body shows only descriptive paragraphs about services and team languages \\u2014 no reviews, star ratings, or patient quotes are visible anywhere in the screenshot; structural: testimonial_evidence field is empty confirming no testimonial content is present; external: the business has a 4.9 rating across 424 Google reviews which is an exceptionally strong trust asset that is not displayed\", \"impact\": \"A visitor landing here likely thinks: \u0027I have no idea if real patients are happy here \\u2014 I\u0027ll check Google before I do anything.\u0027 Instead of relying solely on self-written service descriptions, high-converting specialist practices display a Google review widget or pull-quote carousel with star ratings directly on the homepage hero or below it. This causes visitors to not trust the practice at first glance and navigate away to compare competitors, resulting in lost appointment requests and referrals that go to practices visibly displaying social proof.\", \"fix\": \"Embed a Google Reviews widget or manually display 3\\u20134 curated patient testimonials with star ratings, patient first names, and treatment types directly on the homepage below the hero section. Add a visible \u00274.9 Stars \\u2014 424 Google Reviews\u0027 badge near the headline or CTA buttons to immediately validate the practice\u0027s reputation to first-time visitors.\", \"priority\": \"HIGH\", \"category\": \"trust\"}], \"summary\": \"Cityview Periodontal Centre\u0027s homepage has three critical conversion failures: no H1 headline or value proposition to anchor first impressions, no direct phone or booking CTA for new patients, and zero use of its exceptional 4.9-star 424-review reputation anywhere on the page. These three gaps together mean high-intent visitors arrive, find no immediate reason to stay or act, and leave without converting \\u2014 despite the practice having strong underlying credibility signals.\", \"priority\": \"high\", \"email_body\": \"Subject: 3 Quick Fixes That Could Double Your New Patient Bookings \\u2014 Cityview Periodontal\\n\\nHi,\\n\\nI reviewed Cityview Periodontal Centre\u0027s homepage and found three specific issues that are likely costing you new patient appointments every week \\u2014 even though your practice has an outstanding 4.9-star rating from 424 Google reviews.\\n\\nHere\u0027s what I found:\\n\\n1. No headline on your homepage. Your hero section has no H1 \\u2014 visitors land and see a stock photo and a paragraph. High-converting specialist practices lead with a bold, patient-focused headline and your star rating front and centre. Right now, patients have no immediate reason to stay.\\n\\n2. Your CTA buttons are built for referring offices, not patients. The first three buttons visitors see are \u0027New Patient Form\u0027, \u0027Refer a Patient\u0027, and \u0027Referring Office Login\u0027. There is no visible phone number and no \u0027Book a Consultation\u0027 button. Patients who just want to call or book are forced to hunt \\u2014 and most won\u0027t.\\n\\n3. Your 4.9-star reputation is invisible on your own website. 424 Google reviews is a remarkable trust signal. None of it appears anywhere on the homepage. Competitors with weaker reputations but visible testimonials will win that trust comparison every time.\\n\\nThese are fixable in days, not months. I\u0027d be happy to walk you through exactly how to address each one \\u2014 no obligation.\\n\\nWould a quick 20-minute call this week work for you?\\n\\nBest regards\"}",
"insights_attempts": 1,
"insights_completed_at": "2026-06-20 03:09:00",
"insights_last_error": null,
"insights_locked_at": null,
"insights_locked_by": null,
"instagram": null,
"js_contact_attempted": 0,
"js_contact_checked_at": null,
"js_contact_error": null,
"js_contact_status": "skipped",
"last_analyzed_at": "2026-06-20 03:09:34",
"last_contact_enriched_at": "2026-06-20T02:59:07+00:00",
"last_error": null,
"last_operator_action": null,
"last_operator_action_at": null,
"last_operator_actor": null,
"last_reply_classified_at": null,
"lead_identity": "dd23efb2bf919589a20ab84ababe072746edce9a",
"legacy_score": null,
"loss_reason": null,
"manual_override": 0,
"meeting_booked_at": null,
"memory_context": {
"business_memory_id": 658,
"business_suppressed": false,
"business_suppression_reason": null,
"business_uuid": "3f38b9ed-967d-4948-adec-8997d1da4a1e",
"contact_suppressed": false,
"contact_suppression_reason": null,
"cooldown_until": null,
"prior_bounce_count": 0,
"prior_open_count": 0,
"prior_reply_count": 0,
"prior_sent_count": 1,
"prior_unsubscribe_count": 0
},
"message_attempts": 1,
"message_completed_at": "2026-06-20 03:09:34",
"message_failed": 0,
"message_generated_at": "2026-06-20 03:09:34",
"message_last_error": null,
"message_locked_at": null,
"message_locked_by": null,
"message_safety_issues": "{}",
"message_safety_status": "PASS",
"message_status": "message_ready",
"message_type": "ai",
"meta_description": "Cityview Periodontal provides leading periodontal services to southern Saskatchewan residents. Located in Regina, we offer dental implants to replace missing teeth or dentures as well as periodontal therapies, and cosmetic dentistry.",
"meta_description_present": null,
"meta_title": "Home | Cityview Periodontal Centre.",
"mobile_friendly": 1,
"name": "Cityview Periodontal and Oral Surgery Centre",
"no_email_reason": null,
"normalized_address": "2550 15th ave 400",
"normalized_name": "cityview periodontal and oral surgery centre",
"normalized_phone": "3065259620",
"open_count": 0,
"open_tracking_token": "e0f9911727dc47c580b1b70f6df1f07e",
"opened_at": null,
"operational_eligibility": null,
"opportunity_score": null,
"opportunity_type": null,
"outreach_insight": null,
"outreach_message": "While reviewing Cityview Periodontal and Oral Surgery Centre\u0027s homepage, I noticed your 4.9-star rating across 424 Google reviews isn\u0027t visible anywhere on the page \u2014 only unverifiable phrases like \"experienced team\" appear, which does not reinforce trust early enough near the New Patient Form CTA.\n\nThe first change I\u0027d test is adding a simple star-badge widget beneath the headline linking directly to your Google reviews, plus one short patient quote beside the CTA button.\n\nIf helpful, I can send the 2 or 3 trust elements I\u0027d surface first.",
"outreach_message_id": "\u003c8aab95df-d847-4109-b80d-75bd750466db@lead-engine\u003e",
"outreach_status": "sent",
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"No credentials, certifications, association badges (e.g., Canadian Academy of Periodontology), or before/after imagery are present above the fold; the only trust cues are generic copy phrases like \u0027experienced team\u0027 and \u0027state-of-the-art equipment\u0027 which are unverifiable claims."
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